Privacy Policy

xBank is committed to protecting the personal data and financial information of users. We collect and process data to provide the best services, including but not limited to:

– Name, phone number, email address, ID card/CCCD, business license.
– Financial transaction data, platform usage activity

The information is encrypted and stored on a secure system. Users have the right to request access, edit, or delete their personal data. We do not share data with third parties, except for authorized partners who provide financial services.

Security contact: [email protected]

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xBank Technologies JSC (“xBank”) operates as a financial technology platform supporting cash flow, expense, and financial management for small and medium-sized enterprises (SMEs) and innovative businesses in Vietnam.

xBank partners with licensed financial institutions and banks in Vietnam to deliver services such as business account issuance, card issuance, lending, and other financial products. All financial services are conducted by licensed partners under the regulations of the State Bank of Vietnam (SBV).

xBank does not directly provide or process cross-border remittance services. Any international money transfers (if any) are delivered via licensed third-party partners under their own terms and conditions.

All privacy policies, terms of use, and information about xBank’s partners can be found at: https://xbankapp.vn/en/legal/
If you have any questions regarding data security, please contact our Data Protection Officer (DPO) at: [email protected]

Hotline: 1900-xxxx

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